Conditions of Use

Terms of Use and Store Policies

Applicable to Hbrand Outlet

First: Conditions of Use

 

1. Acceptance of Terms

By using the Hbrand Outlet website, you agree to comply with these terms and all related policies.

2. Account Responsibility

  • You are responsible for maintaining the confidentiality of your account information.
  • All activities carried out through the account are the sole responsibility of the account holder.
  • The store reserves the right to suspend or terminate any account in case of suspected misuse.

3. Products & Availability

All displayed products are original and subject to availability. Product colors or visible details may vary depending on screen settings.

4. Pricing & Errors

We strive to ensure pricing and information accuracy. In case of any error, we reserve the right to adjust the price or cancel the order prior to shipment.

5. Shipping & Delivery

Delivery times are estimates and may be affected by external factors such as the shipping carrier or geographic location.

6. Modifications

Hbrand Outlet reserves the right to modify these terms at any time. Continued use of the website constitutes implicit acceptance of such changes.

7. Governing Law

These terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.

Second: Privacy Policy

 

Information We Collect

  • Name, email address, and phone number.
  • Shipping address and order details.
  • We do not store banking or card payment details.

Use of Information

  • Order processing and customer service.
  • Improving user experience.
  • Fraud prevention and enhanced security.

Data Sharing

Information may be shared with service providers (payment processors, shipping companies) solely for order fulfillment purposes.

Cookies

We use cookies to improve performance and browsing experience. You may disable cookies through your browser settings.

Third: Returns & Refunds Policy

 

Return Period

Return requests may be submitted within 3 days from the date of delivery. Lingerie products are excluded and are non-returnable and non-exchangeable for any reason due to hygiene considerations.

Return Conditions

  • The product must be unused and in its original condition.
  • A valid invoice or order number is required.

Refunds

Refunds will be issued to the original payment method within an estimated period of 5 to 14 business days.

Fourth: Payments Policy

 

Accepted Payment Methods

  • Mada
  • Apple Pay
  • STC Pay
  • Tamara
  • Tabby

Payment Security

All payment transactions are processed through certified payment gateways using secure encryption technologies.

Refund Method

Refunds are always issued to the same payment method used during checkout.

Contact

Hbrand Outlet
WhatsApp: +966564604523
Email: support@yourdomain.com

Last updated: 30 December 2025